Our Guarantees

Product Guarantee If you purchase our boxes or supplies and are not 100% satisfied, you can return them within ten days from your delivery arrival date for a full refund. No partial returns are offered. You will need to arrange for, and pay for, return shipping. Your credit card will be credited once the packages are received by our warehouse. The use of boxes and supplies sold on this Web site is not a guarantee that an item is sufficiently packaged for transportation or storage.

Shipping Guarantee If your order does not arrive within two business days of your promised delivery date, you may return or refuse your order for a full refund, including return shipping. Your credit card will be credited once the packages are received by our warehouse. Click Here to check our current expected delivery time. The first shipping day is the next business day for all orders placed before 4:00 pm.

Please Note: Business day is defined as any day other than Saturday, Sunday, and any days on which federal commercial banks are authorized by law to be closed. If your delivery does arrive after the promised delivery date, and you decide to keep your order, no credits or discounts of any kind are offered.

Delivery Refusal If you refuse delivery of an order arriving within the delivery grace period your account will be credited once the packages are returned to our warehouse less applicable delivery charges to and from your destination.